510 Main St. E
North Bay, ON, P1B 1B8



Although Symetrics is still closed for non-urgent/non-emergency care, our dedicated staff has been busy preparing for our ‘re-opening’ as well as providing ongoing virtual care.

Symetrics would like to ensure all clients that we take your health and safety as well as the community’s health and safety with a great degree of seriousness. We are following all guidelines received from the Ministry of Health, Health Unit and our individual Colleges and Associations in order to prepare infection prevention and control protocols.

We have developed patient and staff screening questionnaires, physical distancing parameters, sanitization and PPE (personal protective equipment) protocols to plan comprehensive safe services when we are ready to open again. We feel confident that once we resume our services that you will feel completely comfortable returning to Symetrics even in this pandemic.

As we continue to prepare for our re-opening, we encourage clients to contact Symetrics at (705) 497-1975 for future appointment information and booking details. We encourage our clients that have initiated their virtual physiotherapy treatment programme to continue with this safe, accessible and effective method of treating online. After offering over 7 weeks of virtual physiotherapy to our community, we are extremely pleased with the value that it has brought to our clients’ ability to improve the quality of their lives. Symetrics will continue to provide online physiotherapy indefinitely.

We thank you for your commitment to the health and safety of your community, yourselves and our staff during this unprecedented time. We are really looking forward to seeing you all in the clinic again soon.

CLINIC CLOSURE March 19 to April 1, 2020

Dear valued clients,

In light of the rapidly changing COVID-19 developments and as per the recommendations from our public health authorities, the College of Physiotherapists of Ontario, and the Canadian Physiotherapy Association, we are currently restricting our practice to those with urgent needs. We hope this will mean fewer patients attending walk-in clinics and emergency departments to reduce the spread of the virus and to reduce the demand on our health care system.

“Based on the recommendations of the Public Health Agency of Canada and the provincial and municipal governments, the Canadian Physiotherapy Association recognizes that, in most outpatient settings, clinics should be closed to respect the social distancing protocols being rolled out across the nation. In support of the recommendations by Public Health authorities to optimize social distancing, we recommend that physiotherapy services in the community only be offered to patients with urgent needs. 

Those whose care and services can be postponed, or can be provided virtually, we strongly recommend doing so until at least after March 30.”

Our clinic is following all precautions outlined by public health authorities including daily screening of staff, active and passive screening of clients, social distancing within our waiting areas and clinic space, frequent hand washing, as well as repeatedly disinfecting equipment and surfaces.

As rehabilitation professionals this has been a very difficult decision for us as we realize that many of you rely on us to help manage your pain and improve your quality of life. Please do not hesitate to reach out to us for any urgent inquiry. We will be checking our phones and emails every morning to respond to all your questions.


Physiotherapy Clinics of North Bay:

Active Running and Therapy Centre

Gateway Physiotherapy Centre

Manual Physio Solutions

Martel and Mitchell Physiotherapy & SportMED+ Physiotherapy and Rehabilitation




Danielle and John, Co-owners of Symetrics


Screening and Sanitization for COVID-19

COVID-19 Concerns


For Immediate Release
July 5, 2019

Better Access to Physiotherapy in the Community Can Prevent Hospital Admissions and Save Money

[Click here to read the full article].